Player Agreement
This Player Agreement covers anyone who creates an account at Clinton Casino or places a bet there. It takes effect the moment you sign up and stays in force whenever you log in, make a deposit, play or request a withdrawal.
How do I accept this agreement?
When you create an account and use our lobby, you accept every part of this agreement. It also includes our Bonus Terms, Personal Data Policy, Cookie Notice, Player Protection, KYC & AML Policy and 19+ Policy. If you disagree with any of it, please do not sign up or play.
Which law applies?
Canadian law, together with the rules of the province you live in, governs these terms. You can register only if online gaming is lawful in your area, and our age verification, identity checks and anti-money-laundering procedures follow Canadian standards.
Who can play at Clinton Casino?
- You are 19 or older. Our 19+ Policy explains how we check this.
- You are a resident of Canada, and the laws that apply at your location permit online casino gaming.
- Before you make a first deposit, you complete our identity and location checks.
- You are not self-excluded with us or with a provincial program.
How do bonuses work?
All Promotions, the daily free prize game and Clinton Rewards credits follow our Bonus Terms. Please read that page before you claim any offer.
How do I raise a complaint?
Send an email to [email protected] that states your username, briefly describes the problem and gives the date and time it happened. Add screenshots if you have any. Every complaint is investigated, and you receive our decision by email.
How are game results decided?
- Every result in Slots, Jackpots and our digital table games is produced by random number generation, so each outcome is independent and earlier rounds have no influence on it.
- Our Live Casino games feature real dealers working in a professional studio, with each round broadcast live to your screen. Each result counts as final once the studio logs it.
- You can find each title's rules and payouts in the info panel within the game.
- If a malfunction affects any plays or pays, they are void. Stakes from a voided round go back to your balance.
How far does Clinton Casino's liability go?
The lobby and all games are supplied without warranties of any sort. Losses caused by faults in your own device or connection, by circumstances outside our influence, or by your breach of this agreement are not our responsibility. On a claim about disputed play, our maximum payment equals the balance linked to that play. Your rights under Canadian consumer law remain unaffected.
Who owns this site's content?
We, or the companies that license to us, hold the rights to the Clinton Casino name, logo, text, graphics and design. Game rights stay with the developers that created each title. You may use this content only while playing with us. Copying, reselling or reusing it is not allowed.
How many accounts can I open?
- One account per person.
- Use your true personal details at sign-up and update them when they change.
- Your login is personal. Never share your password, and make sure no one else uses your account to play.
- Duplicate accounts are closed and any winnings on them are void.
What is not allowed?
- Collusion, chip dumping or playing as a group to gain an edge.
- Bots, scripts or software that automate play.
- Stolen cards or payment accounts that do not belong to you.
- Money laundering or any other unlawful use of the site.
- Exploiting faults in games or in the site.
- Using a VPN or any other tool to hide your location.
If we detect any of these, we can hold funds, void related winnings and close your account. We also take action under our KYC & AML Policy.
How do deposits and withdrawals work?
- All balances are in Canadian dollars (CAD).
- Deposit with Interac e-Transfer, Visa, Mastercard, Apple Pay, Online Banking / Trustly, Paysafecard, a prepaid or gift card, or Skrill. Minimum deposit: C$20.
- Withdraw with Interac e-Transfer, Visa, Online Banking / Trustly, Skrill or Bank Wire / Transfer. Minimum withdrawal: C$10. Maximum: C$25,000 per day.
- With most methods, payouts arrive in one to four hours. A bank wire may need up to 12 hours.
- No fees apply on our side when you deposit or withdraw.
- Payments must go through accounts in your own name, and we release funds only once verification is finished.
Can this agreement change?
Yes. We publish the new terms here and send you an email or a lobby message before they take effect. If you play on past the effective date, your account is covered by the updated terms.
How do I contact Clinton Casino?
Write to [email protected]. Our team answers every message by email.